FAQ
Frequently Asked Questions
Find answers to common questions about our consulting services, technology solutions, SaaS products, and how we can help your organization achieve its digital and business goals.
BASICMeta provides end-to-end business and technology consulting services including digital transformation strategy, IT infrastructure planning, cloud migration, custom software development, SaaS product delivery, data analytics, and managed services.
Absolutely. Digital transformation is a core pillar of our consulting practice. We help organizations modernize legacy systems, adopt cloud-native architectures, automate business processes, and build digital-first customer experiences.
Yes, we provide comprehensive data analytics services ranging from business intelligence dashboards and reporting to advanced analytics including predictive modeling and machine learning.
Our technology services span the full software development lifecycle and IT operations. This includes custom web and mobile application development, API design and integration, cloud infrastructure setup and optimization on AWS and Azure, DevOps and CI/CD pipeline implementation.
We design, deploy, and manage cloud infrastructure on major platforms including Amazon Web Services and Microsoft Azure. Our cloud services cover architecture design, migration planning and execution, cost optimization, auto-scaling configurations, disaster recovery setup, and ongoing monitoring.
Security is embedded into every solution we deliver. We follow industry best practices for data protection including encryption at rest and in transit, role-based access controls, regular vulnerability assessments, and compliance with standards such as PDPA, ISO 27001, and SOC 2.
goto.MY is a SaaS-based URL shortening and link management platform built and operated by BASICMeta. It provides branded short links, click analytics, QR code generation, and campaign tracking for businesses operating in Malaysia.
TUNE.my is a digital platform developed by BASICMeta for streamlined online presence management and business directory services in Malaysia.
movewhat.com is a logistics and moving services platform developed by BASICMeta that connects individuals and businesses with verified moving and delivery service providers.
Our engagement process follows a structured approach. It begins with a discovery session to understand your business challenges and goals. We then conduct an assessment of your current state and deliver a strategic recommendation with a clear roadmap.
Yes, we offer managed services for clients who need ongoing operational support after the initial project delivery. This includes application maintenance and support, infrastructure monitoring and incident response, scheduled updates and patches.
Yes, BASICMeta operates across both Singapore and Malaysia. Our Singapore entity, Basicmeta Pte Ltd, serves clients in Singapore and handles international consulting engagements. Our Malaysian operations through Basicmeta Sdn Bhd focus on enterprise and government technology projects.
We serve clients across a wide range of industries including government and public sector, financial services, healthcare, retail and e-commerce, logistics and supply chain, telecommunications, education, and professional services.
Pricing is determined based on the scope of work, complexity, required expertise, project duration, and deliverables. We offer transparent pricing models including fixed-price projects, time-and-materials arrangements, and monthly retainers.
Yes, we provide several engagement models to suit different organizational needs and budgets. These include project-based consulting, dedicated team augmentation, advisory retainers, and managed service agreements.
Getting started is straightforward. Reach out to us through our contact form, email, or phone and briefly describe your challenge or objectives. We will schedule a no-obligation discovery call to learn more about your situation.
While not strictly required, having a clear picture of your business challenge, goals, current technology environment, approximate timeline, and budget range helps us provide more relevant recommendations during the initial conversation.
The BASIC Group is the parent organization comprising several specialized entities. Basicmeta Pte Ltd in Singapore handles international business and technology consulting. Basicmeta Sdn Bhd in Malaysia focuses on enterprise web development. Basic Insight Sdn Bhd provides market research services.
BASICMeta combines strategic consulting depth with hands-on technical execution, something larger firms often separate into different teams or subcontractors. Our lean structure means you work directly with senior practitioners who both design and build solutions.
Still Have Questions?
Our team is ready to discuss your specific consulting and technology needs and answer any questions not covered here.